Table Tracker3.2.3 - App Store

Table Tracker is the trusted standard in on-site guest location technology for fast-casual and quick-serve restaurants offering table service. Table Tracker locates precisely where guests are sitting so you can deliver food faster. The app offers a list view or dynamic map view of all orders, making it simple to find customers. Track service times to delivery goals by order and daily average, and set custom SMS or LRS pager notifications to managers when your goals are not being met. Use one or multiple synced iPads to keep the staff informed about guest locations and how they're performing against order delivery goals.

Table Tracker Benefits:

Faster Food Delivery - Provide the experience customers demand. Faster food delivery means warmer food and worry-free guests.

Enhanced Productivity - Give your employees the tools they need to succeed. Set thresholds to be alerted if your goals are not met. Be smarter about scheduling and use your team's time more efficiently.

Monitor Service Delivery Times - Using either LRS Trackers to deliver to the table or Guest Pagers to notify guests when orders are ready for pick-up, track the time elapsed between handing out an LRS device and serving the guest.

Analytics, Reporting, & Notifications - Measure delivery times to identify pain points and set SMS or LRS pager notifications that are triggered when specific goal metrics are deemed unacceptable to improve your operation, service, and performance.

Noteworthy Features:

- Performance Dashboard
- Dynamic Map View Showing Real-time Location of Orders within your Restaurant
- Manually Page Trackers, and Manually Clear Orders
- Multiple iPad Compatibility
- Goal / Warning Settings
- Manager Alert Notifications via SMS or LRS pager
- Sort / Filter Orders by Time, Order Number, and Table Location
- PIN Protected features

Version History - Update for Japanese Language 3.2.3 02/17/2021 - Update for Japanese Language
- Update for user reporting to Jira from iPad application 3.2.2 02/05/2021 - New explicit start option. Option to start orders right from your screen.
- Bug fixes
- Performance improvements 3.2.1 09/10/2019 - New order history view. Access recently cleared orders right from the Order View screen.
- Bug fixes
- Performance improvements 3.2.0 07/04/2019 - Bug fixes
- Performance improvements 3.1.9 12/06/2018 Performance improvements and bug fixes 3.1.8 05/12/2018 - New dynamic mapping showing active orders
- Table Tracker Stats Reset feature
- Table Tracker configurable order auto-clear timing
- Bug fixes
- Performance improvements 3.1.7 05/08/2018 - Guest Sessions Stats Reset feature
- Guest Sessions Auto-notify feature
- Bug fixes
- Performance improvements 3.1.6 12/22/2017 Bug fix and performance improvements
Guest Sessions on screen stats 3.1.5 11/10/2017 Bug fix and performance improvements. 3.1.4 06/29/2017 - New Map View feature - Upload a map and view a layout of your location and orders at the same time.
- New Guest Sessions feature - Start paging sessions and track service delivery times.
- Expanded Alert Notifications to include Staff paging via LRS pagers. 3.1.3 05/18/2017 Improved UI for location identification
Bug fixes and performance improvements 3.1.2 03/21/2017 - Improved system supportability
- Bug fixes and performance improvements 3.1.1 02/01/2017 - Alert notifications
- Improved navigation menu 3.1.0 10/15/2016 -> Filters and connectivity indicators 3.0.9 08/04/2016 MDM configuration changes to include additional parameters
Additional language option – Italian language 3.0.8 01/03/2016 Enhanced Mobile Device Management capability
Bug fixes and performance improvements 3.0.7 11/14/2015 New reports available to learn more about your order types and customers behavior.
Bug fixes and performance improvements 3.0.6 04/23/2015 Bug fixes and performance improvements 3.0.5 11/08/2014 Bug fixes and performance improvements 3.0.4 10/30/2014 Bug fixes and performance improvements 3.0.3 07/20/2014 Bug fixes and performance improvements 3.0.2 05/08/2014 Bug fixes and performance improvements 3.0.1 03/25/2014 3.0 01/31/2014